Wild Sage Social Ltd ("we", "our", or "us") values the privacy of our users ("you" or "your"). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website [www.wildsagesocial.co.uk] (the "Site") or use our services. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you interact with our Site:

Personal Information

This may include:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (credit/debit card numbers, etc.) 

Non-Personal Information

We may also collect non-personally identifiable information, including:

• Browser type and version
• IP address
• Device type and operating system
• Usage data (pages visited, time spent, links clicked, etc.) 

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To process transactions and send related information (order confirmations, invoices, etc.)
• To communicate with you, including sending marketing and promotional materials (if you have opted in)
• To personalise your experience on our site
• To improve the functionality and performance of the site to comply with legal obligations 

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may employ third-party companies or individuals to assist in providing our services, such as payment processors, web hosting, or email marketing services. These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for other purposes.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. 

4. Data Security

We use reasonable measures to protect the security of your personal information. However, please be aware that no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct your personal information.
• Deletion: You can request that we delete your personal information, subject to certain conditions.
• Opt-out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
   

If you wish to exercise any of these rights, please contact us at janeandjo@wildsagesocial.co.uk

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and collect certain information. Cookies are small files stored on your device that help us improve your user experience. You can control cookies through your browser settings, but disabling cookies may affect your ability to use some features of our Site.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Wild Sage Social Ltd

259 Copnor Road, Portsmouth, England, PO3 5EE

Last updated: 26/03/2025